About Us

About Ombudsman FAQ

The word ‘ ombudsman ’ dates back to 1809 when the Swedish Parliament created a new official known as the Justitie-Ombudsman, referring to public officials appointed to investigate citizens complaints against governmental agencies. Ombudsman loosely translates as ‘ citizen's defende r’ or ‘ representative of the people ’. In Swedish the word ‘ombudsman’ is without gender and can indicate a person of either sex. However, it is becoming common to use the term ombudsperson in lieu of ombudsman.

Our Mission Is Two Fold:

The Consumer and Users of ADR Services:
To promote and expand the use of Alternative Dispute Resolution (ADR) by providing Mediation, Arbitration, Legal, Paralegal and Ombudsman resources to the general public.

The ADR Professional:
To facilitate the advancement of the Alternative Dispute Resolution (ADR) Professional by promoting best practices, education and marketing opportunities for Mediators, Arbitrators, Lawyers, Paralegals and Ombudspersons.